Frequently Asked Questions
Everything you need to know about shopping with Face To Face Games.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the best fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, responsible products.